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Management: Meeting And Exceeding Customer Expectations (with InfoTrac & Xtra Printed Access Card)

$167.84 New In stock Publisher: Harry N Abrams
SKU: DADAX0324423012
ISBN : 9780324423013
Condition : New
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$167.84
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Tags: DADAX0324423012, 0324423012, 9780324423013, Management: Meeting & Exceeding Customer Expectations (with InfoTrac & Xtra Printed Access Card), Harry N Abrams Products, Education Products

Management: Meeting and Exceeding Customer Expectations (with InfoTrac & Xtra Printed Access Card)

MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: 1) the never-ending effort by managers and organizations to meet or exceed customer needs, and 2) the need of organizations and their people to be guided by effective leadership.

Specifications of Management: Meeting and Exceeding Customer Expectations (with InfoTrac & Xtra Printed Access Card)

GENERAL
AuthorWarren R. Plunkett, Raymond F. Attner, Gemmy S. Allen
BindingHardcover
LanguageEnglish
Edition9
ISBN-100324423012
ISBN-139780324423013
PublisherSouth-Western College Pub
Number Of Pages744
Publication Date2007-05-21
DIMENSIONS
Height1.08 inch.
Length10.22 inch.
Width8.08 inch.
Weight3.15 pounds.

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